Email Accelerated Processing For Life New Business and Annuity Administration
American National’s new business departments have implemented a new process to handle the thousands of emails received weekly.
This new process creates a faster, streamlined email delivery experience that automatically calculates if an email should be routed as administrative (to a Life or Annuity Case Manager), underwriting (to an Underwriter) for life, or as an inquiry (to the correct Correspondence Team) for annuity.
The Process Will Ensure
- Expedient delivery to the appropriate division
- Faster review by the applicable division