Enhanced Communication with Lafayette Life New Business and Underwriting

Lafayette Life continues to invest in technology to improve our agent and client experiences. We’re thrilled to announce that we are enhancing our agent online platform to provide better communication with our New Business and Underwriting departments and create more transparency as to the status of your new business applications.

Effective 9/27/22 electronic documents corresponding to an existing policy number that are sent via our Send Files link will no longer be routed through our typical corporate imaging process and will now be delivered directly to New Business and Underwriting. This will shorten the time that will take outstanding requirements for new business to be reviewed and help issue policies faster!

This secure format also allows you to correspond with New Business and Underwriting without sending documents to respond to outstanding requirements or obtain status updates.

All paper applications, items sent with no existing policy number, and Customer Service items will continue to be handled through our normal imaging process.

Please see our instructions for the new uploading process and watch the video walkthrough. 

We hope this enhancement helps provide you a clearer channel to communicate with us regarding your new business and assists your business with faster results.