Sporadic Issue with Securian Business Services Email – Resolved

A sporadic issue causing some emails to be undeliverable to Securian was identified and has been resolved. The email addresses that we know were impacted are as follows: 

  1. IDLNB@securian.com
  2. imageddocumentsnewbusiness@securian.com
  3. IDLPA@securian.com
  4. IDOCannuity@securian.com

If you sent an email to one of these email addresses between Wednesday, October 9, 2024, at 7:00 pm CT through Tuesday, October 15, 2024, at 3:00 pm CT, and you received an undeliverable message back from Securian, please resend those messages and documents for them to process. Securian is aware that the issue was sporadic, therefore, not everyone may have experienced this service disruption.