LTC Policyholders Enhanced Experience
LTC policyholders now have an enhanced experience when signing in to Customer Access. Once they sign in, they will no longer need to log in to two websites to access their LTCi policy information.
For any policyholders who have previously saved a link to their LTC account as their default web page they will be directed to sign in to Customer Access. Through Customer Access, policyholders will have features available to help them manage their account information such as:
- Update personal and billing information
- View premium information, payment due date, and enroll in automatic deduction
- Review policies or request duplicate documents
- Change how and when they pay their bills
- Initiate claims online
- View claim status
Mutual of Omaha is committed to making things easier for our policyholders and will communicate additional enhancements as they become available.