New Requirements for Card Payments

If you are calling in to Gerber Life to make a payment on your client’s behalf, you will be required to provide the CVV and billing zip code for credit/debit card payments.  This information will also be required when calling with your client to complete an EASY Application through our Agency Support Team.

Agents calling in to the Agent Support Team to make a debt repayment will also have to provide the CVV and billing zip code for credit/debit card payments.

We will be sending additional notifications regarding this change prior to the go live date in mid-August.  The firm go live date will be available soon.