Changes to LTC Underwriting Process
Starting June 20, 2023 things should have gotten a little easier for you and your clients.
We integrated medical claims data which streamlined the underwriting process and reduced the potential need for additional requirements.
Some important updates include:
- We will no longer auto-order medical records. Records will only be ordered at the underwriter’s discretion.
- For clients aged 59 or younger, Phone Health Interviews will no longer be automatically ordered. They will be ordered only when necessary and at the underwriter’s discretion.
- For clients aged 60-64, after a review of medical claims data, we will order a Phone Health Interview with cognitive screening which will be conducted by phone.
- For clients aged 65 and older, after a review of medical claims data, we will order Face to Face Assessments.