Contract Mailing to Agents to Resume 07/19/21

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What’s new?:

As agent-client interactions begin to return to normal, starting July 19, AIG Annuities will resume mailing all contracts within the IMO / BGA channel to agents for delivery to clients.

Effective date:

July 19, 2021

Delivery receipt:

  • The Free Look period, which varies by state, begins on the date the contract is delivered to the contract/policy owner. The signed Delivery Receipt serves as evidence of delivery and receipt by the contract/policy owner as required by state insurance regulations and therefore must be returned to the insurance carrier on a timely basis. Even though all states may not require a signed Delivery Receipt, AIG will send a Delivery Receipt with every policy packet and is expecting the Delivery Receipts to be signed and returned.
  • For fixed and index annuity contracts, the Delivery Receipt must be returned to AIG Annuities within 20 calendar days to show proof of agent delivery.
  • If the Delivery Receipt is not received at AIG within 20 days, a duplicate contract will be mailed to the client to ensure timely delivery.

Signature:

Please note that if a client used eSignature for the application submission, the Signature Attestation form included with the policy packet, that is used to provide a “wet signature” for the file, and for comparison for future service requests will ALSO be required. Please Note, the Signature Attestation form cannot be substituted for the Delivery Receipt, BOTH should be returned. Both the Delivery Receipt and, if the client used eSignature, the Signature Attestation form will be enclosed with the policy packet and should be returned to AIG.


Delivery:

Due to the expense of duplicate policy packet mailings and business risks associated with lack of timely contract delivery, AIG Annuities will monitor delivery statistics and may revert to mailing contracts directly to clients for agents where multiple instances of duplicate contracts are necessary.

We appreciate your business and look forward to serving you and your clients as you help them create more secure retirements.