TeleApp, New Business and Underwriting Phone Changes

TeleApp hours to change

The increased use of our online application has resulted in a reduction in call volumes. So, we’re making a small change to our hours. Effective April 12, 2021, the new TeleApp hours of operation will be  7 a.m. – 8 p.m. CT (Monday -Thursday) and 7 a.m. – 7 p.m. CT (Friday).

New Business and Underwriting phone changes

We’ll be updating our phone system on April 28, 2021. With the changes, our main phone number will continue to be 800-654-4278, but new menu options will be added so you can reach an Underwriter or Case Coordinator. Contact sheets will be updated with new phone numbers—direct phone numbers or extensions you may have used in the past will no longer be valid.